Europe Operations & Maintenance Benchmarks
Three-part white paper series
IFMA has embarked on a global effort to disseminate facility operations and performance data. In 2021, facility professionals from 56 facilities in 8 different European countries self-reported on the previous 12 months providing key insights for the three focus areas of each report.
White paper #1
Sustainability Programs & Initiatives
This white paper focuses on sustainable operations and maintenance practices and is the first in a series of three reports summarizing performance of select buildings throughout Europe.
White paper #2
Concierge Services & Contract Management Practices
This white paper focuses on concierge/ housekeeping as well as the use of in-house versus outsources services for a variety of facility service contract types.
White paper #3
Maintenance Costs & Facility Soft Services Practices
This white paper focuses on maintenance costs and facility soft services practices for a variety of facility industry sectors.