BIO

A trusted voice in FM education, HEBA KAMAL, FMP, CEM, PMP, CHCM, has spent over 25 years building and leading sustainable facility management organizations that balance operational rigor with exceptional customer experience. Her work as a trainer has elevated the profession across Egypt, equipping both rising talent and seasoned professionals with the skills to lead in an evolving industry. 

For more than seven years, Heba has delivered IFMA’s Facility Management Professional (FMP) training with clarity, energy and impact. A Qualified IFMA Instructor, she is known for turning complex material into practical insight, using creative approaches to engage learners at every level. 

Her influence goes beyond the classroom. Heba collaborates with leadership to shape FM training programs that meet the needs of a changing workforce, championing innovations in content and e-learning delivery. Whether building foundational skills or supporting strategic development, she continues to strengthen the profession — one training, one team, one future-ready facility manager at a time.