Tom Ryckaert
Co-founder & Managing Partner,
2nRich
BIO
Shaping workplaces through technology and people-first thinking, TOM RYCKAERT has spent more than 20 years advancing facility and real estate strategy across international markets. His work centers on enhancing performance, streamlining operations and improving employee experience, helping organizations align space with purpose.
With a background in software and digital transformation, Tom specializes in automation, process optimization and the integration of smart systems, ensuring FM operations are efficient, adaptive and future-ready. His ability to bridge innovation with everyday impact has made him a trusted partner to leading organizations.
As a board member of IFMA Belgium, Tom drives initiatives that embrace innovation and emerging technologies in the built environment. He has expanded his leadership impact by authoring Disruptive Workplaces – How to Create Your Sustainable and Future-Proof Work Environment, a globally relevant resource featuring real-world case studies aligned with today’s top facility and workplace priorities. Through his thought leadership, Tom continues to elevate facility management as a vital, tech-enabled discipline—one that adapts to evolving ways of working and positions FM professionals as strategic enablers across industries.
MEDIA LINKS
Explore media highlights and mentions featuring Tom Ryckaert.
Publications:
Not so much about the workplace being disrupted, but rather the rapid pace at which disruptions have come upon us has impacted how facility management and the workplace are perceived. This step-by-step approach will help companies create a sustainable and future-proof work environment, whether looking at this from the perspective of a Facility Manager, FM Service Provider, HR Manager, Chief Happiness Officer, or part of the management team. Everyone will be able to identify with the different international use cases and extract the necessary tips & tricks. And, of course, providing a simple step-by-step model for practical implementation.
Explore an exclusive excerpt from Disruptive Workplaces, where Tom Ryckaert offers a practical framework—People, Places, Performance, Planet—to bridge the gap between theory and real-world facility management. Drawing on case studies from Europe and the Middle East, he addresses critical topics such as sustainability, AI-driven operations, hybrid work and talent shortages, outlining how facility management can evolve into a strategic, tech‑enabled discipline.
As automation and smart tech reshape workplaces, Tom Ryckaert argues that facility managers must evolve beyond traditional roles. This article explores how embracing IT, cross-generational collaboration, and empathy can future-proof FM careers in a rapidly digitizing world.
In this episode, Tom Ryckaert shares insights from over 20 years in FM and his book Disruptive Workplaces, unpacking why data, change management and a tech-forward mindset are critical for building future-proof environments. A must-listen for FMs ready to lead innovation.
Is AI coming for your FM job—or just changing how you do it? In this provocative LinkedIn article, Tom Ryckaert unpacks the real impact of AI and ChatGPT on facilities management. From automating service desks to enhancing employee experiences, he explores how smart tech is reshaping the FM landscape—and why the future belongs to those ready to adapt.
Facility Management isn't just about fixing what's broken—it's about enabling everything that works. In this article, Tom Ryckaert breaks down how FM professionals serve as strategic connectors across customers, colleagues, service providers and leadership. From hybrid work to hospitality-level experiences, FM is the glue holding modern organizations together.
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