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Current Surveys
Impact the future of FM by completing IFMA's Research and Benchmarking surveys.
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Benchmarking Survey
Global 12 City FM Benchmarking Report
The purpose of this survey is to create a Global Benchmarking report for the twelve most populous cities in the world. This tool will provide high-level benchmarking information focused on:
- Operations & maintenance benchmarks
- Real estate (leases, typical terms, vacancy rates, future outlook)
- Facility professionals’ salary compensation profiles
Additional Projects in Progress
The following studies are testaments to the invested interest of IFMA and the FM industry, as well as to the desire to provide quality reports to IFMA members and non-IFMA members.
Should you be interested in participating in or sponsoring any of the below studies,
please contact us for more information.
North America Operations & Maintenance Qualitative Report
The 2023 Operations and Maintenance: Qualitative Analysis Benchmarking Report is a comprehensive study that presents the results of the latest Operations and Maintenance benchmarking survey of facility managers throughout the United States and Canada. The key difference between IFMA’s North America Operations and Maintenance Benchmark report 2022 vs the qualitative benchmark report will be the processes used by FMs. While the 2022 report focused on the quantitative side (i.e., cost/per sq ft), the 2023 report focuses on FM process implemented.
Space Planning:
Post-COVID Update
In July 2020, IFMA published the Space Planning Benchmark Report. The Report provided facility professionals and their industry consultants with information to make informed decisions and enhance the value communicated in their next business case. This project will update the reported benchmarks with the latest information while also creating new benchmarks related to facility space planning and management technologies, including sensor usage and the workplace of the future.
Return to Work Study
Facility professionals are being called on to provide leadership in how employees return to the office, create socially distanced environments, and enhance the overall workspace (perhaps much more so than in the past). IFMA’s Space Planning and Benchmarking Report found that 57% of more than 1,100 facility professionals did not follow any formal shutdown process, and 43% do not have any formal reopening plans available.
This research project will to evaluate the facility manager’s role in enabling a successful Reentry Program, and will assess the timelines, tools, and lessons learned of bringing personnel back to the office.
FM Succession Planning
The Facility Management profession has faced labor workforce challenges for years. However, preliminary results from IFMA’s salary survey (March 2021) are showing an influx of newer professionals in the workforce. These shifts in the FM workforce demographics highlight the need to capture institutional knowledge while also identifying future high performers as part of the organization’s succession planning efforts. Divided into two phases, phase one will focus on developing tools. Phase two will refine, expand and widely disseminate those tools and resources developed.
Workplace Amenities
Physical aspects of a workplace environment can have a direct impact on the productivity, health and safety, comfort, concentration, job satisfaction and morale of the people within it. Important factors in the work environment include building design and age, workplace layout, workstation set-up, furniture and equipment design and quality, space, temperature, ventilation, lighting, noise, vibration, radiation and air quality. IFMA’s report will provide a key source for what management and employees want in the workplace amenities in 2023 and beyond.
12 Cities Study: Operations & Maintenance, CRE Insights, Salary & Compensation
Facility professionals and mid-to-large FM service providers frequently seek leasing, salary information and facility operations data for major geographic regions throughout the world. IFMA’s study will collect these metrics for 12 of the most populated cities/ metropolitan statistical areas throughout the world, filling in the data gap for the built environment.
The 12 Cities include:
- Cairo, Egypt
- Chicago, Illinois, USA
- Delhi, India
- Houston, Texas, USA
- Lagos, Nigeria
- London, United Kingdom
- Los Angeles, California, USA
- Mexico City, Mexico
- New York City, New York, USA
- San Paulo, Brazil
- Shanghai, China
- Toronto, Canada
Collaborate.
Innovate.
Grow.
Invest in quality research and benchmarking reports.
Contact Us
Let us know how you would like to be involved in our current or future studies.
